Thank you for contacting us. We will do our very best to reply to you in a timely manner.
We are still welcoming new residents and patients into our Care Homes and ensure that we are always here for those that need our care and support.
During these unprecedented times the Health and Welfare of our residents and staff at Crosscrown Ltd continues to be our highest priority. The COVID-19 pandemic has required us to raise the high values and standards of our company to even higher levels.
In order to do this, with the safety of our residents and staff at the forefront of our thinking, we have a very clear admission policy and have infection control protocols that must be met. Please get in touch with Crosscrown Ltd if you wish further information or to arrange a virtual viewing of the Home for your loved one.
We endeavour to ensure that we are doing all we can to keep everyone safe and protected. All of our staff are trained in infection control and the use of Personal Protection Equipment (PPE). As a company, Crosscrown Ltd have always ensured that we have plenty supplies of PPE.
We are proud to continue to offer home cooked, nutritious and tasty meals together with stimulating and fun activities throughout this time. Although we are currently closed to visiting, we are offering social distance visits, phone or video calls to enable you to see your loved ones and welcome any letters or photos you wish to send in.
We can assure you that medical visits will still continue however, infection control measures will always take place and we are ensuring PPE is worn at all times by these visiting medical professionals.
Throughout this pandemic, we continue to working very closely with colleagues and friends, as we are aware that we’re all in this together. Our Homes are safe and clean to be in, and we want our relatives to feel confident and comfortable that their loved ones are being cared for in the best possible way.
Our thoughts are with those that have been affected by this unprecedented event.
We truly appreciate your support.